Run the Adobe Creative Cloud Cleaner Tool to fix Creative Cloud or Creative Suite installation issues.
The Creative Cloud Cleaner Tool is used to remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. You can also use it to remove prerelease software on your system, or if you’re unable to connect to Adobe servers.
Creative Cloud Cleaner Tool to remove an app using the Creative Cloud Cleaner Tool, you need to remove app entry from the tool. Similarly, you need to remove CoreSync entry to resolve sync-related issues.
