Multifunctional Kayako Fusion Helpdesk system with a web interface for managing tickets, emails, contacts, files, SLA contracts and tasks (for collaboration). It includes modules of the self-service portal, live-chat and desktop sharing, a monitoring system for visitors to the client portal. Possible SaaS option. Integrated help desk software enables companies of any size to provide exceptional customer service in multiple languages via chat, email, Facebook and Twitter. Kayako help desk software comes with powerful pre-built features that allow customer service teams to easily manage requests and conversations on any channel, and better support customers as they grow.
Kayako Fusion Helpdesk v4.93.0